Terms & Conditions 

Scope of Work

All services are limited to the scope outlined in each service package as described at the time of purchase.

 

Uploading Your Documents

The contact form allows you to upload your document and related project materials. If any documents are too big to be uploaded using the form, please email them to info@professional-editing.com. 

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Once a quote is accepted, changes cannot be made to the original manuscript. If changes are made after an editor already started the service, the editor will have to restart the service, extend the turnaround time, and an additional fee will be applied.

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Payment & Refund Policy

All sales are final and nonrefundable. Due to the nature of digital services and time-based work, Professional Editing Co. does not offer refunds, exchanges, or credits once payment has been made, nor are refunds offered for partially completed or scheduled services.​

 

Turnaround Times

Turnaround times are counted in business days, and they start once your service agreement has been signed after purchasing a service. Clients agree to be reasonably available and respond quickly during the turnaround time period to provide any needed clarifications and answer questions as necessary. Client unresponsiveness can impact stated turnaround times.  

 

• Admissions essay editing: The standard turnaround time for admissions essay editing services is 3 business days.

• All other academic editing: The standard turnaround time for dissertation chapters, theses, proposals, and all other forms of academic writing is 14-21 business days, depending on the length and complexity of your document and editor availability. The turnaround date will be confirmed in the quote provided. 

 

APA Citation Review and Audit 

For the APA 7 Citation Review and Audit, we seek and find each entry to verify the author(s), publication date, title, source, and DOI/URL. We correct misspelled author names, add missing information (i.e., subtitles, volume and issue numbers, page numbers, etc.), and point out references we are unable to verify. If any changes are made to references that affect in-text citations, we correct those too. You’ll receive a perfectly APA-compliant reference list as both a tracked and clean version. 

 

If a source is unverifiable or has missing information and cannot be found, the client understands they must provide a link or PDF for verification. They also understand they must be reasonably available to communicate with the editor within the turnaround period, as necessary, to complete the service on time.

  

Lastly, references should already be listed as citations in the reference list of the manuscript before it is uploaded. Clients whose manuscripts include only a list of links will be charged an additional fee.

  

Citation Audits

Citation audits are performed via Reciteworks. Reciteworks is not perfect, and sometimes the software flags false positives. When this happens, your citation report will show as close to 0 errors as possible. The false positives will be annotated in the version you receive, explaining why each identified error is in fact a false positive and can be ignored.

 

Partnerships

Partnerships require a 12-month commitment and can be billed annually or in a one-time payment. All services outlined in the partnership will be delivered in the stated turnaround times (see Partnerships page). Standard and priority turnaround times are counted in business days, and a small number of “black-out dates” (dates for the duration of the partnership where your editor will be unavailable to accept projects) will be discussed with the client at the start of service.

 

Academic Integrity & Use of AI Tools

Professional Editing Co. does not use artificial intelligence to generate academic writing, “humanize” AI-generated text, or authenticate the credibility of sources. Editing services are performed by a human editor and are intended to support clarity, accuracy, and compliance with academic standards.

 

Due to the known limitations and error rates of AI-detection tools, Professional Editing Co. does not guarantee that edited documents will pass AI-detection systems.

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Client Responsibility

Clients are responsible for reviewing all edited materials and for the final submission and use of their work. Professional Editing Co. does not guarantee approval, acceptance, grades, publication, or institutional outcomes. Such outcomes depend on multiple factors beyond writing quality, including the soundness of the research design, argumentation, evidence, and alignment with institutional or disciplinary expectations. If changes are made to the document after editing and before submission, those changes may affect the quality, accuracy, or integrity of the final product. Even when no changes are made after editing, outcomes cannot be guaranteed.

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Professional Editing Co. is not responsible for revisions made after submission or for decisions made by instructors, committees, reviewers, or institutions.

 

Limitation of Liability

Professional Editing Co. is not liable for academic, professional, or institutional outcomes resulting from the use of edited materials.

 

Privacy Policy

Professional Editing Co. respects your privacy. Any personal information collected (such as name, email address, documents, or payment details) is used solely to deliver services, communicate with clients, and process transactions. Client documents and information are kept confidential and are never shared, sold, or distributed.

 

Referrals

Referral credits or discounts, when offered, are applied per referred client, not per project or service. A referred individual must become a paying client for the referral to be valid.

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